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Patient Engagement

See patients anywhere with telemedicine and messaging

Extend your care beyond hospital walls with video consultations, secure messaging, and automated appointment reminders. Improve patient satisfaction and reduce no-shows.

Rp 5-10M /month

For medium hospitals (100-500 beds). Clinic pricing available.

Who Is This For?

Hospital Director, Marketing/Patient Experience

Key Value

Extend care beyond hospital walls, improve retention

What's Included

Everything you need to get started, with no hidden costs.

Video Consultations

Secure telemedicine with Jitsi integration, virtual waiting room, and session recording.

In-App Messaging

HIPAA-compliant direct and group messaging with read receipts and media sharing.

SMS/Email Reminders

Automated appointment reminders at 24h and 2h before visit. Multi-channel notification support.

Appointment Booking

Online appointment scheduling with provider availability, slot management, and Mobile JKN integration.

Pre-Visit Vitals

Patient self-entry of vitals and symptoms before consultation for more efficient visits.

Patient Portal

Secure access for patients to view their records, lab results, and upcoming appointments.

Why Choose This Solution?

Reduce no-show rates by up to 40%

Extend care to remote patients

Improve patient satisfaction scores

Generate additional revenue from telehealth visits

Ideal For

  • Hospital expanding to telehealth services
  • Clinic with high no-show rates
  • Healthcare provider serving remote areas
Mobile Ready

Your Hospital in Every Pocket

A complete patient mobile experience - from booking appointments to video consultations, messaging providers, and viewing test results.

For Patients

Video Consultations

Secure telemedicine with virtual waiting room, directly from the patient's phone

Secure Messaging

HIPAA-compliant chat with healthcare providers, with read receipts and media sharing

Appointment Booking

Book, reschedule, or cancel appointments with real-time provider availability

Smart Reminders

Automated push notifications 24h and 2h before appointments to reduce no-shows

Lab Results Access

View diagnostic reports and test results as soon as they're available

Pre-Visit Check-in

Enter vitals and symptoms before your visit for more efficient consultations

Prescription Notifications

Get notified when prescriptions are ready for pickup at the pharmacy

Health Records Portal

Full access to medical history, vaccinations, and care summaries

Patient Engagement
Video Consultations
Secure Messaging
Appointment Booking
iOS & Android
Push Notifications

Available API Endpoints

WebSocket: telemedicine:{session_id} WebSocket: communications:{user_id} WebSocket: appointments:{user_id} Push: lab_results_available Push: prescription_ready

Compare With Other Solutions

Choose the package that best fits your needs.

Feature This Package Full Platform
Video Consultations
In-App Messaging
SMS/Email Reminders
Appointment Booking
Pre-Visit Vitals
Patient Portal
AI Features
Priority Support
Custom Integrations Add-on
Price Rp 5-10M/mo Rp 35-60M/mo

Frequently Asked Questions

How long does implementation take?

Most implementations are completed within 2-4 weeks. The exact timeline depends on your existing systems and customization requirements. Our team will provide a detailed project plan during onboarding.

Can I upgrade to a larger package later?

Yes! You can upgrade at any time. When you upgrade, you only pay the difference in price and all your existing data and configurations are preserved.

What training is included?

All packages include online training for your staff. We provide comprehensive documentation, video tutorials, and live training sessions. For the Full Platform, we also offer on-site training.

Is my data secure?

Absolutely. We use industry-standard encryption for all data at rest and in transit. Our infrastructure is hosted on secure cloud providers with SOC 2 compliance. We also maintain comprehensive audit logs for 7+ years as required by Indonesian healthcare regulations.

What if I need help during implementation?

Our support team is available via chat, email, and phone during business hours. For critical issues, we offer escalation paths to ensure rapid resolution. Full Platform customers get 24/7 priority support.

Ready to Get Started?

Start your free trial today. No credit card required.